Privacy Policy
Effective Date: April 1, 2024
Welcome to MDChronic- your digital health provider and virtual care partner. When using our website on any device or browser, MDChronic is dedicated to safeguarding the privacy of its clients.
The purpose of our Privacy Policy is to explain to you how we gather and use personally identifiable information (also known as “Personal Information”) that you give us when using our website and services (collectively, “MDChronic”, “us”, “we”, “Company,” or “Website”).
We take your privacy seriously, and we want you to be familiar with how we collect, use, and share personal information from you. Please carefully read this privacy policy (the “Privacy Policy”) because it contains important information about your legal rights.
The Terms of Use, which are legally binding agreements between you and us, include this Privacy Policy. You agree to this Privacy Policy and to the collection, upkeep, use, disclosure, and processing of Personal Information by accessing or using any part of the Services.
In accordance with applicable laws, such as the Health Insurance Portability and Accountability Act of 1996, as amended from time to time (“HIPAA”), we utilize this information for treatment, payment, or health care operations, among other things.
What does this Privacy Policy cover?
Beginning with your initial visit to one of our sites or applications, and continuing as you use or access the sites, apps, MDChronic Programs, or other parts of our services, this privacy statement explains how we use and share the personal information we collect from you. The privacy and integrity of the protected health information that MDChronic Members provide to us via online clinical screeners, applications for, or participation in the MDChronic Programs, as well as the health information we gather from digital devices used in conjunction with the MDChronic Programs, are also important to us as a healthcare provider.
Personal Information
Any identifying information we collect about your usage or future use of the Services, as well as any information that could be used to identify or contact you, is referred to as “Personal Information” in this Privacy Policy. Your first and last name, your personal profile details, your email address or other contact details, and all user submissions are examples of personal information. The word “personal information,” as defined by applicable laws and regulations, may be included in your personal information that we receive.
What personal information do we collect?
As explained in more detail below, we gather personal information from you and any devices you may use. Information gathered from clinical screeners, applications, registrations, eligibility checks, and your use of the MDChronic programs are all included. This includes any personal information that site visitors may give us via the sites.
The data we collect allows us to:
- to deliver the services to you
- to oversee the accounts of MDChronic Members
- to communicate with you about the services we provide
- to answer your questions
- to get your opinions about our services
- to monitor the behavior and activity of MDChronic Members and Site Visitors
- to learn more about who is using our services and how well they are working
- to conduct research
- to manage the security of the services
- to personalize and enhance our services, and
- to satisfy any obligations placed on us by relevant laws and rules
We could occasionally get information about you from third parties, and we might use that information to update, add, or use the Personal Information we already have about you. Being healthcare providers, we might also get information about MDChronic Members from other organizations within the healthcare system, like the insurance company of an MDChronic Member, their other healthcare providers, or health data exchanges that allow those organizations to exchange Protected Health Information for purposes that are allowed by law.
When using the Services, you may occasionally give us Personal Information, which may include Protected Health Information if you are an MDChronic Member. In other situations, whether you visit or use the Sites, the Apps, or other features of the Services, we might automatically gather this data.
Personal Information that You Provide Directly
Any information you enter on our site, any information you provide us over the phone or via email, and any other information you give us through the services are all received and stored by us. Your full name, gender, username and password, contact details, specific health information, health insurance information, User Submissions, credit card and/or other payment information, and any other information you submit when using our services are examples of personal information that you may submit.
You may also take part in video consultations as part of an MDChronic Program if you are an MDChronic Member, and you understand and consent to us recording these consultations for training purposes.
Information You Provide through MDChronic-Supplied Devices
If you are an MDChronic Member, we may allow you to communicate with us on the MDChronic Programs by providing you with digital tools that help you monitor changes in your fitness or health. The device often provides us and the relevant MDChronic Program with the information automatically.
We specifically disclaim all liability and responsibility for how others may use any information, including personal information, that you or on your behalf disclose to third parties on your MDChronic member profile page, to groups, or to other publicly visible aspects of the services, such as message services, discussion boards, chat rooms, or other groups mentioned above.
Which personal information am I able to view and update?
If you are an MDChronic Member, you can examine and, in certain cases, alter the information about you that is listed below through the MDChronic Program. As the services change, this list might also.
- First and last name
- Details about the account and MDChronic Member profile
- Email address
- Address by mail or phone number
- Password and username
- Preferences for communication (such as push alerts and email)
- Information on your blood pressure, blood glucose, weight, activity, food tracking, and health objectives.
If a change to some clinical information will result in a clinically incorrect record, MDChronic may decide not to accept it. Please update your information if it changes or notify us right away in any of the ways listed at the end of this Privacy Policy so that we may make the necessary adjustments. This will help us keep your information and make sure it is accurate and up to date.
Modifications to this Privacy Policy
This privacy policy may be updated from time to time to take into account modifications to the legislation, our data gathering and use procedures, website features, or technological advancements. Please carefully check this Privacy Policy in the event that we make any significant changes. You agree to and accept any changes to this policy by continuing to use the website after they are posted. You shouldn’t use the website if you don’t agree to these changes.
Our Contact Details
Please get in touch with us if you have any inquiries concerning this privacy policy or leave us a mail at support@mdchronic.com